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2022 PA TechCon
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Wednesday, August 3
 

9:00am EDT

Welcome

9:15am EDT

Opening Remarks

9:30am EDT

Keynote Address: XLA 2.0 – The Secret to Great Customer (Citizen) Experience

10:15am EDT

30 Min. Break

10:45am EDT

Track 1: Building a Winning Virtual/Hybrid Workplace Culture Track 2: Building Trust through Business Relationship Management Track 3: Securing Remote Worker Devices Track 4: Panel Discussion with Commonwealth Executive Leadership (This session will be in-person only)

11:45am EDT

Lunch Break

1:00pm EDT

Track 1: Developing Virtual Teams and Teamwork Track 2: Case Study- Delivering Successful Solutions- City of Philadelphia Track 3: Assessing Cyber Risk for a Virtual Workforce Track 4 – Panel Discussion with Commonwealth Executive Leadership (This session will be in-person only)

2:00pm EDT

30 Min. Break

2:30pm EDT

Track 1: Engaging Customers with Virtual Teams Track 2: Using Emerging Technologies and Techniques to Improve Service Delivery Track 3: Defending the Virtual Workplace from Cyber Attacks Track 4: Panel Discussions with Commonwealth Executive Leadership (This session will be in-person only)

3:30pm EDT

30 Min. Break

4:00pm EDT

Track 1: The Impact Culture has on Achieving Positive Outcomes Track 2: Meeting and Exceeding Customer Expectations Track 3: Zero Trust- Cyber Strategy to Secure Remote and OnPrem Technology Track 4 – Panel Discussion with Commonwealth Executive Leadership (This session will be in-person only)